For Residents

You raised a request. Now see what is happening with it.

The Superlivyn resident portal shows your request status, assigned vendor, and scheduled date. You do not need to message the manager to ask whether anyone has seen your complaint.

Resident checking maintenance request status on the Superlivyn portal on a phone

Your portal benefits

Superlivyn serves the property manager, while the resident portal shows the experience to you.

Submit from your phone

Describe the problem, add a photo if available, and submit. The portal works in any phone browser, with no app download. Your request reaches the manager immediately with the context needed for classification.

Check status without following up

After submission, see whether your request awaits assignment, is scheduled with a vendor, or is closed. Status updates as work progresses, so you do not need to message the society office.

See the vendor schedule

When a vendor is scheduled, the portal shows the date and time window. You are not left guessing at home. If the schedule changes, the portal updates immediately and sends you a notification.

Resident testimonial

Our complex has 200 units, and I answered the same question 15 times a day: did you see my message about the water leak? With the portal, residents check the status themselves. I still manage the property, but I no longer manage their anxiety about being ignored.

Community Manager, gated residential community, Hyderabad, early-access program

Show residents what resolved looks like

The resident portal is part of Superlivyn. Book a demo to see it in action.